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Terms and Conditions

Effective Date: April 15, 2026

Last Updated: April 15, 2026

 

Welcome to Owllum (“Owllum,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at [www.owllum.com] and any related offerings, including private sessions, memberships, digital content, music, communications, and other services made available through the website (collectively, the “Services”).

 

By accessing or using this website or any of our Services, you agree to be bound by these Terms. If you do not agree, please do not use the website or our Services.

 

 

1. Eligibility

 

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use this website or purchase our Services.

 

By using the website, you represent that you have the legal capacity to enter into these Terms.

 

 

2. Nature of the Services

 

Owllum is a spiritual transmission and reflection space. Our Services may include, without limitation:

 

  • private spiritual sessions

  • oracle-based guidance

  • memberships or recurring community access

  • digital content, recordings, and written materials

  • music and other creative works

  • newsletters, updates, and related communications

 

Owllum’s Services are intended for personal reflection, spiritual exploration, and informational purposes only.

 

 

3. No Medical, Mental Health, Legal, or Financial Advice

 

Owllum does not provide medical, psychological, psychiatric, therapeutic, legal, tax, or financial advice.

 

Nothing on this website or in our Services is intended to diagnose, treat, cure, or prevent any physical or mental health condition, nor should it be relied upon as a substitute for professional advice, diagnosis, or treatment.

 

If you are experiencing a medical or mental health emergency, please contact a qualified professional or emergency services immediately.

 

 

4. No Guarantees

 

Your experience with spiritual, reflective, or creative services is inherently personal and subjective. We do not guarantee any specific outcome, insight, transformation, result, or benefit from using the website or participating in any Service.

 

Any testimonials, examples, or descriptions on the website are illustrative only and do not guarantee that you will have the same or similar experience.

 

 

5. Personal Responsibility

 

By using the Services, you acknowledge that you remain fully responsible for your own decisions, actions, interpretations, and well-being.

 

You understand that any choices you make based on information, reflection, or guidance received through Owllum are made voluntarily and at your own discretion.

 

 

6. Bookings, Appointments, and Session Policies

 

If you book a private session or other time-based Service through the website:

 

  • you agree to provide accurate and complete information at the time of booking

  • your booking is not confirmed until payment is received, unless otherwise stated

  • you are responsible for attending the session at the scheduled time

  • late arrivals may shorten the session length without refund

  • missed sessions may be treated as forfeited, subject to the cancellation policy below

 

 

Cancellation and Rescheduling

 

You may cancel or reschedule a session by providing at least 24-hour notice before the scheduled start time.

 

If you cancel with less than 24-hour notice, or fail to attend, the session used considered used and non-refundable.

 

Owllum reserves the right to reschedule or cancel a session due to illness, emergency, technical issues, or other circumstances beyond our reasonable control. If we cancel a session, you will be offered either a rescheduled appointment or a refund, at our discretion and as appropriate.

 

 

7. Memberships and Recurring Subscriptions

 

If you enroll in a membership, recurring offering, or subscription-based Service, including The Transmission Circle or any future recurring program:

 

  • you authorize us or our payment processor to charge your selected payment method on a recurring basis

  • your subscription will continue until canceled

  • your subscription will renew automatically at the end of each billing period unless you cancel before the next renewal date

  • you may cancel at any time through your account settings or by contacting us at [contact email]

  • cancellation will stop future renewals but will not typically create a refund for the current billing period unless otherwise stated

 

Unless expressly stated otherwise, all membership fees are non-refundable once charged.

 

You are responsible for reviewing the current pricing, billing frequency, and included benefits before subscribing.

 

 

8. Prices, Payments, and Taxes

 

All prices are listed in USD unless otherwise stated.

 

We reserve the right to change pricing at any time. Any pricing change for recurring memberships will apply prospectively and not retroactively.

 

Payments are processed through third-party providers. We do not store full payment card details on our servers unless explicitly stated.

 

You are responsible for any taxes, duties, or charges imposed by your jurisdiction in connection with your purchase.

 

 

9. Refund Policy

 

Unless otherwise stated in writing for a specific offering:

 

  • private sessions are non-refundable once completed

  • missed or late-canceled sessions are non-refundable

  • memberships and subscriptions are non-refundable for the billing period already charged

  • digital products, downloads, recordings, and music purchases are non-refundable once accessed, delivered, or downloaded

 

If you believe you were charged in error, contact us at [contact email] and we will review the matter in good faith.

 

 

10. Digital Content, Recordings, and Downloads

 

Owllum may provide access to recordings, written transmissions, music, downloadable files, visuals, reflection prompts, or other digital content.

 

All such content is licensed to you for your personal, non-commercial use only, unless otherwise expressly stated in writing.

 

You may not:

 

  • reproduce, resell, distribute, sublicense, or commercially exploit our content

  • upload or share our content publicly without permission

  • modify, republish, or create derivative works from our content for commercial use

  • remove copyright, trademark, or attribution notices

 

 

11. Intellectual Property

 

All content on the website and within the Services, including but not limited to text, graphics, logos, symbols, images, audio, music, video, downloads, designs, recordings, and branding elements, is owned by or licensed to Owllum and is protected by intellectual property laws.

 

Nothing in these Terms transfers any ownership rights to you.

 

You may not use Owllum’s name, logo, sigil, artwork, music, branding, or materials without prior written permission.

 

 

12. User Conduct

 

You agree not to use the website or Services in any way that:

 

  • violates any applicable law or regulation

  • infringes the rights of others

  • is abusive, harassing, defamatory, fraudulent, or misleading

  • interferes with the operation or security of the website

  • attempts to gain unauthorized access to any system, account, or data

  • misuses membership content, community spaces, or communications

 

If Owllum offers any community or member interaction features, we reserve the right to remove content or revoke access if conduct is disruptive, harmful, or inconsistent with the spirit of the space.

 

 

13. Community and Member Area Expectations

 

If you participate in any member area, circle, gathering, or community space offered by Owllum, you agree to engage respectfully and in good faith.

 

You agree not to:

 

  • share private information about other members without consent

  • repost or distribute member-only content outside the community

  • use the space to harass, market to, or exploit others

  • disrupt the integrity of the gathering environment

 

We reserve the right to suspend or terminate access to any member area if these expectations are violated.

 

 

14. User Submissions

 

If you voluntarily submit comments, messages, feedback, testimonials, questions, reflections, or other materials to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display those materials for business and promotional purposes, unless you expressly request otherwise in writing.

 

We may edit submissions for length, clarity, or formatting.

 

You represent that anything you submit does not violate the rights of any third party.

 

 

15. Third-Party Services and Links

 

This website may contain links to third-party websites, platforms, booking systems, payment processors, streaming services, or social media platforms.

 

We are not responsible for the content, terms, privacy practices, availability, or conduct of third-party services. Your use of any third-party platform is at your own risk and subject to that provider’s own terms.

 

 

16. Website Availability

 

We make reasonable efforts to keep the website available and functioning properly, but we do not guarantee uninterrupted access.

 

We may suspend, withdraw, update, or modify all or part of the website or Services at any time, without notice, including for maintenance, security, or business reasons.

 

 

17. Disclaimer of Warranties

 

To the fullest extent permitted by law, the website and Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

 

We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, accuracy, availability, and non-infringement.

 

We do not warrant that the website or Services will be uninterrupted, secure, error-free, or free of viruses or harmful components.

 

 

18. Limitation of Liability

 

To the fullest extent permitted by law, Owllum and its owner, affiliates, contractors, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of revenue, profits, goodwill, data, opportunity, or emotional distress, arising out of or related to your use of the website or Services.

 

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the website or Services shall not exceed the amount you paid to us for the specific Service giving rise to the claim in the twelve (12) months preceding the event.

 

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

 

 

19. Indemnification

 

You agree to indemnify, defend, and hold harmless Owllum and its owner, affiliates, contractors, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or related to:

 

  • your use of the website or Services

  • your breach of these Terms

  • your violation of any law or third-party right

  • any content or material you submit or share through the website or Services

 

 

20. Termination

 

We reserve the right to suspend or terminate your access to the website or Services, in whole or in part, at any time and without notice, if we believe you have violated these Terms or used the website or Services in a way that may cause harm.

 

Termination does not relieve you of payment obligations already incurred and does not affect provisions of these Terms that by their nature should survive termination.

 

 

21. Changes to These Terms

 

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

 

Your continued use of the website or Services after changes become effective constitutes your acceptance of the revised Terms.

 

 

22. Governing Law

 

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

 

 

23. Dispute Resolution

 

Any dispute, claim, or controversy arising out of or relating to these Terms, the website, or any Services shall first be addressed through good-faith informal efforts by contacting us at info@owllum.com. Before either party initiates arbitration, the parties agree to attempt to resolve the dispute informally for at least 30 days after written notice is provided by one party to the other.

 

If the dispute cannot be resolved informally within that 30-day period, the dispute shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its applicable Consumer Arbitration Rules, except as otherwise required by law. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

 

The arbitration shall be conducted by a single neutral arbitrator. For consumers, the arbitration may be conducted remotely, by submission of documents, by telephone, by video conference, or in another manner permitted by the applicable AAA rules.

 

Each party will bear its own attorneys’ fees and costs unless the arbitrator awards otherwise under applicable law or the applicable AAA rules. Filing, administrative, and arbitrator fees shall be governed by the applicable AAA rules and fee schedules.

 

Nothing in this Section prevents either party from bringing an individual claim in small claims court, so long as the claim qualifies and remains in that court.

 

To the fullest extent permitted by law, all disputes shall be resolved on an individual basis only and not as a plaintiff, class representative, or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator shall have no authority to hear or arbitrate any class, collective, or representative claim, or to join or consolidate claims of different persons or parties.

 

If any portion of this arbitration provision is found unenforceable, the unenforceable portion shall be severed, and the remaining portions shall remain in full force and effect, except that if the class action waiver is found unenforceable, then this arbitration provision shall be unenforceable only to the extent required by applicable law.

 

 

24. Severability

 

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

 

 

25. Entire Agreement

 

These Terms constitute the entire agreement between you and Owllum regarding your use of the website and Services and supersede any prior or contemporaneous communications relating to the same subject matter.

 

 

26. Contact

 

If you have questions about these Terms, please contact:

 

Owllum

Email: info@email.com

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