TERMS AND CONDITIONS

Last Updated: June 6, 2025

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“User”) and Stracent LLC, doing business as Owllum (“Company,” “we,” “our,” or “us”), governing your access to and use of the website located at www.owllum.com (the “Website”). By accessing or using this Website, including any services, content, products, materials, or communications made available through it, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must immediately discontinue your use of the Website.

1. Eligibility

Use of this Website is permitted only to individuals who are at least eighteen (18) years of age and have the legal capacity to enter into binding agreements under applicable law. By accessing or using the Website, you represent and warrant that you meet these eligibility requirements. If you are under eighteen or otherwise not legally permitted to accept these Terms, you are prohibited from using the Website.

2. Ownership of Intellectual Property

All content on the Website, including but not limited to text, images, videos, audio recordings, documents, downloadable materials, visual design, branding elements, course content, blog posts, and any other materials (collectively, the “Content”), is the exclusive property of Stracent LLC dba Owllum or its licensors, and is protected by United States and international copyright, trademark, and intellectual property laws.

You are granted a limited, revocable, non-transferable license to access and use the Content solely for your personal, non-commercial purposes. This license does not permit the reproduction, duplication, modification, public display, sale, distribution, or derivative use of any Content without our prior written consent. Any unauthorized use of the Content may violate applicable law and will result in the immediate termination of your right to access the Website.

3. Acceptable Use

You agree to use the Website only for lawful purposes and in accordance with these Terms. You shall not engage in any conduct that, in our sole discretion, restricts or inhibits others from using or enjoying the Website, or that could harm, disable, overburden, or impair the operation of the Website. You agree not to interfere with the security, integrity, or performance of the Website or its underlying infrastructure. Any misuse of the Website, including attempts to gain unauthorized access or to introduce malicious code, will be prosecuted to the fullest extent of the law.

4. Paid Courses, Programs, and Materials

When you purchase access to any paid course, program, or digital product through this Website, you are granted a non-exclusive, non-transferable, limited license for personal use only. The content delivered through paid offerings—including video lessons, PDFs, guided exercises, assessments, recordings, and associated materials—remains the intellectual property of Stracent LLC dba Owllum and is provided solely for your individual, non-commercial educational use.

You may not reproduce, distribute, publish, transmit, sell, share, upload, or otherwise disseminate any portion of these materials to any third party. Group use, commercial reproduction, or teaching from the materials without written authorization is strictly prohibited. Violation of these terms may result in immediate termination of access and legal action to enforce intellectual property rights.

5. Coaching Services

Any coaching services offered through the Website are provided solely by agreement between the individual client and Stracent LLC dba Owllum following an initial consultation call. Booking or attending a consultation call does not create a coach–client relationship. A formal coaching engagement will commence only once the prospective client has been invited to continue, and has reviewed, accepted, and signed a separate Coaching Agreement.

The Coaching Agreement outlines the scope of the services, scheduling expectations, confidentiality clauses, fees, responsibilities of each party, and other essential terms specific to the coaching relationship. The terms of the Coaching Agreement supersede and supplement these Website Terms of Use to the extent of any conflict. You understand and agree that no coaching services will be delivered until such agreement has been executed.

Coaching is a professional, collaborative relationship and is not to be interpreted as a substitute for licensed therapy, mental health treatment, or medical advice. The Company reserves the right to decline entering into a coaching agreement for any reason, including but not limited to concerns about client readiness or alignment with the coaching method. By expressing interest in coaching services through this Website, you agree to engage in the process in good faith and to respect the professional and ethical boundaries of the coaching relationship.

6. No Professional Advice

The information presented on this Website is provided for general educational and informational purposes only. Nothing on the Website constitutes or shall be construed as legal, medical, psychological, financial, therapeutic, or other professional advice. The coaching and educational services offered are not substitutes for licensed mental health care, medical treatment, or professional consulting. You are solely responsible for determining whether the information and services offered through this Website are suitable for your circumstances and for seeking the advice of a qualified professional where appropriate.

7. Accuracy and Personal Responsibility

While we make every reasonable effort to provide current and accurate information on the Website, we do not warrant or guarantee the completeness, accuracy, or reliability of any content, materials, or results. The Website may contain typographical errors, omissions, or outdated content, and we reserve the right to correct such errors or update content at any time without prior notice.

By using this Website, you agree that you are solely responsible for your own interpretation of its content and for any actions or decisions you take based on information obtained here. You understand that any application of strategies, techniques, or ideas shared on this Website is undertaken voluntarily and at your own discretion and risk.

You accept full personal responsibility for your mental, emotional, and physical well-being, and for any consequences resulting from your use or misuse of the information, programs, or services available through the Website. We make no guarantees or warranties as to the outcomes you may experience, and your success depends on many individual factors beyond our control.

8. Services and Programs

The Website may offer access to coaching services, online programs, consultations, or digital products. All purchases are subject to the terms disclosed at the time of sale, including but not limited to fees, scheduling policies, cancellation procedures, and any refund eligibility. By purchasing any service or product, you agree to abide by such terms. You understand and accept that individual outcomes may vary, and no guarantees are made regarding your results from participating in any coaching, course, or consultation.

9. Payments and Refunds

Payments for services, courses, or digital products may be made through this Website or via direct invoice. At our discretion, we may issue an invoice by email, which will contain a secure payment link. These links redirect to third-party payment processors such as Stripe, PayPal, or Squarespace Payments. By submitting payment through any of these channels, you represent and warrant that the payment information you provide is accurate and that you are authorized to use the payment method.

Stracent LLC dba Owllum does not collect or store your credit card, debit card, or banking information. All payment transactions are processed externally and are subject to the privacy policies and terms of the respective payment platform.

Unless otherwise specified in writing at the time of purchase, all sales are final. We reserve the right to deny any refund requests at our sole discretion except where required by law. It is your responsibility to carefully review all service descriptions, eligibility requirements, refund terms, and payment conditions before completing any transaction. If you have questions about a product or service prior to purchase, you are encouraged to contact us directly.

10. International Users

Stracent LLC dba Owllum is based in the United States and makes no representation that the Website, its services, or its content are appropriate or available for use in locations outside the United States. If you access the Website or purchase services, coaching, or digital products from a jurisdiction outside the United States, you do so at your own risk and are solely responsible for compliance with local laws and regulations.

By using this Website or engaging our services from outside the United States, you agree that any dispute arising out of such use shall be governed by the laws of the State of New York and adjudicated exclusively in a court of competent jurisdiction located in New York County, New York, United States, regardless of your country of origin or where you access the Website.

You are solely responsible for any local sales taxes, import duties, currency conversion fees, transaction charges, or other taxes or costs associated with your purchase or use of any services or products, whether physical or digital. All fees and prices are listed in U.S. Dollars unless explicitly stated otherwise.

11. Disclaimer of Warranties

The Website and all Content, services, and products offered are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, and accuracy. We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Your use of the Website is at your sole risk.

12. Limitation of Liability

To the maximum extent permitted by law, Stracent LLC dba Owllum, its officers, employees, contractors, affiliates, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your access to or use of the Website, its Content, or any services or products obtained through it. This includes, without limitation, any loss of revenue, profits, business opportunity, data, or goodwill. If liability is found to exist despite the foregoing limitations, our liability shall be limited to the amount paid by you, if any, for services or products accessed through the Website within the six months preceding the date of the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless Stracent LLC dba Owllum and its officers, directors, contractors, agents, and employees from and against any and all claims, liabilities, losses, damages, obligations, costs, and expenses, including reasonable attorneys’ fees, arising from or in connection with your access to or use of the Website, your violation of these Terms, or your infringement of any intellectual property or privacy rights.

14. Termination

We reserve the right to terminate or suspend your access to the Website or any services offered through it at any time and without notice, for any reason, including but not limited to a violation of these Terms. Upon termination, you remain responsible for any amounts due and outstanding, and all provisions of these Terms which by their nature should survive termination shall continue to apply.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles. Any dispute arising from or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the state or federal courts located in New York County, New York. By using this Website, you consent to the personal jurisdiction of such courts and waive any objections based on venue or forum non conveniens.

16. Modifications to Terms

We reserve the right to revise or update these Terms at any time without prior notice. Any modifications will become effective immediately upon being posted to the Website. You are responsible for reviewing these Terms periodically. Your continued use of the Website following any changes signifies your acceptance of the modified Terms.

17. Severability and Entire Agreement

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and the Company regarding the use of the Website and supersede all prior and contemporaneous communications, understandings, or agreements, whether oral or written.

18. Contact Information

If you have any questions or concerns about these Terms, please contact us at: 

info@owllum.com

(929) 428-9657

Stracent LLC dba Owllum

418 Broadway #4417

Albany, NY 12207, USA

By accessing our website and using our services, you agree to these Terms and Conditions in their entirety.