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Privacy Policy

Effective Date: April 16, 2026

Last Updated: April 16, 2026

 

At Owllum (“Owllum,” “we,” “us,” or “our”), we respect your privacy and are committed to handling your personal information with care, transparency, and integrity.

 

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.owllum.com, book a session, join a membership, subscribe to communications, purchase digital content or music, or otherwise interact with us online or through related services (collectively, the “Services”).

 

By using our website or Services, you acknowledge that you have read this Privacy Policy.

 

 

1. Information We Collect

 

We may collect the following categories of personal information, depending on how you interact with us:

 

 

A. Information You Provide Directly

 

You may provide personal information when you:

 

  • book a session

  • join a membership or subscription

  • complete a contact form

  • subscribe to emails or newsletters

  • submit a message, reflection, or inquiry

  • purchase music, recordings, or digital content

  • communicate with us directly

 

This information may include:

 

  • name

  • email address

  • phone number

  • billing address

  • payment-related information processed through third-party providers

  • information you choose to share in forms, session notes, messages, or booking details

 

 

B. Automatically Collected Information

 

When you visit the website, certain information may be collected automatically, including:

 

  • IP address

  • browser type

  • device information

  • operating system

  • referring website

  • pages viewed

  • date and time of visits

  • clickstream or interaction data

  • cookie and analytics data

 

 

C. Information from Third Parties

 

We may receive information from third-party platforms or providers you use to interact with us, such as:

 

  • website hosting platforms

  • booking systems

  • email marketing tools

  • payment processors

  • membership platforms

  • analytics providers

  • music or streaming platforms

  • social media platforms

 

 

2. How We Use Personal Information

 

We may use your personal information to:

 

  • provide and manage our website and Services

  • process bookings, subscriptions, and purchases

  • communicate with you about appointments, memberships, purchases, or inquiries

  • send newsletters, updates, or promotional communications if you opt in

  • provide access to digital content, replays, downloads, or member areas

  • improve website performance, usability, and offerings

  • analyze traffic, trends, and engagement

  • maintain security and prevent fraud or misuse

  • comply with legal obligations

  • enforce our Terms and other policies

 

 

3. Legal Bases for Processing

 

If you are located in the European Economic Area, United Kingdom, or another jurisdiction that requires a legal basis for processing, we may process your information on one or more of the following grounds:

 

  • your consent

  • performance of a contract or steps taken at your request before entering a contract

  • compliance with legal obligations

  • our legitimate interests, where those interests are not overridden by your rights and freedoms

 

 

4. Cookies and Similar Technologies

 

We may use cookies, pixels, tags, and similar technologies to:

 

  • operate the website

  • remember preferences

  • analyze traffic and usage

  • improve user experience

  • understand how visitors engage with the website

  • support advertising or social media integrations, where applicable

 

You can usually control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

 

 

5. Email Communications

 

If you subscribe to our newsletter or otherwise opt in to receive emails, we may send you communications about:

 

  • updates from Owllum

  • new offerings

  • memberships or gatherings

  • music releases

  • spiritual reflections or transmissions

  • events, launches, or announcements

 

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at info@owllum.com.

 

 

6. Payments

 

We use third-party payment processors to handle payments for sessions, memberships, music, and digital content.

 

We do not store full payment card numbers on our own servers unless explicitly stated otherwise. Payment information is processed according to the privacy practices and terms of the relevant payment provider.

 

 

7. Memberships and Member Areas

 

If you join a membership, subscription, or member area, we may collect and use information necessary to:

 

  • create and manage your account

  • provide access to members-only content

  • process recurring payments

  • communicate about gatherings, updates, or membership changes

  • manage member support or technical issues

 

If community or member interaction features are offered, anything you choose to share in those spaces may be visible to others in that environment.

 

 

8. How We Share Information

 

We do not sell your personal information in the ordinary sense of exchanging it for money.

 

We may share personal information only as reasonably necessary with:

 

  • website hosting providers

  • booking and scheduling systems

  • payment processors

  • email and newsletter platforms

  • analytics providers

  • membership or digital delivery platforms

  • legal, accounting, or compliance advisors

  • service providers who help us operate the business

 

We may also disclose personal information:

 

  • if required by law, subpoena, or legal process

  • to protect rights, safety, or property

  • in connection with a merger, acquisition, sale, or transfer of assets

 

 

9. Data Retention

 

We retain personal information only for as long as reasonably necessary to:

 

  • provide Services

  • maintain business and financial records

  • comply with legal, tax, accounting, or regulatory obligations

  • resolve disputes

  • enforce our agreements

 

 

10. Data Security

 

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

 

However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security. 

 

 

11. Your Privacy Rights

 

Depending on where you live, you may have certain rights regarding your personal information.

 

These may include the right to:

 

  • access the personal information we hold about you

  • request correction of inaccurate information

  • request deletion of personal information, subject to legal exceptions

  • object to or restrict certain processing

  • withdraw consent where processing is based on consent

  • request portability of your data, where applicable

  • opt out of certain communications or data uses

 

If you are a California resident, you may also have rights under California privacy laws. California consumers have specific privacy rights under state law, including rights related to knowing, deleting, and correcting personal information in certain contexts. 

 

If you are in the EU or UK, privacy notices and rights information must be provided in a concise, transparent, intelligible, and easily accessible way. 

 

To make a privacy request, contact us at info@owllum.com.

 

We may need to verify your identity before responding to certain requests.

 

 

12. California Privacy Disclosures

 

If California law applies to your interaction with us, you may have rights regarding the personal information we collect, use, and disclose.

 

We aim to provide privacy practices in a way that is meaningful, visible, and understandable, consistent with California’s expectations for online privacy notices. 

 

If you are a California resident and wish to exercise applicable privacy rights, contact us at info@owllum.com.

 

 

13. International Users

 

Owllum may be accessed by users in multiple countries. If you access the website from outside the country in which our business is based, please understand that your information may be transferred to, stored in, and processed in jurisdictions that may have different data protection laws than your own.

 

Where required, we will take appropriate steps to safeguard international data transfers.

 

 

14. Children’s Privacy

 

Our website and Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

 

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

 

 

15. Third-Party Links and Platforms

 

Our website may contain links to third-party websites, music platforms, booking tools, payment processors, social media platforms, or other services.

 

We are not responsible for the privacy practices, content, or terms of any third-party site or platform. Your use of those services is governed by their own policies and terms.

 

 

16. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or legal obligations.

 

When we do, we will post the updated version on this page and revise the “Last Updated” date above.

 

 

17. Contact Us

 

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

 

Owllum

Email: info@owllum.com

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